Terms & Conditions — Nadra

Last Updated: May 2026

Welcome to Nadra (“Nadra”, “we”, “our”, or “us”).
These Terms & Conditions govern your use of our website, products, services, and purchases through .

By accessing or purchasing from Nadra, you agree to these Terms & Conditions.

1. About Nadra

Nadra is an Egyptian fashion brand focused on elegant, modest, and premium-quality womenswear and accessories designed to celebrate confidence, comfort, and timeless style.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or using the website under parental/legal guardian supervision.

  • The information you provide is accurate and complete.

  • You will not use the website for unlawful or abusive purposes.

3. Products & Availability

We strive to ensure all product descriptions, sizes, colors, images, and pricing are accurate.

However:

  • Actual colors may slightly differ depending on screen settings and lighting.

  • Measurements may vary slightly due to manufacturing tolerances.

  • Product availability may change without notice.

  • Nadra reserves the right to discontinue or modify products at any time.

Some products may be produced in limited quantities.
Rare drops mean… well… “Nadra.” The clue was in the name.

4. Pricing & Payments

All prices displayed are in Egyptian Pounds (EGP) unless stated otherwise.

We reserve the right to:

  • Update prices without prior notice.

  • Correct pricing errors or inaccuracies.

  • Cancel orders affected by incorrect pricing.

Accepted payment methods may include:

  • Credit/Debit Cards

  • Mobile Wallets

  • Bank Transfer

  • Cash on Delivery (if available)

Orders are only confirmed after successful payment verification or order confirmation by our team.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to:

  • Location

  • Courier delays

  • Public holidays

  • Weather conditions

  • Production timelines for made-to-order items

Nadra is not responsible for delays caused by third-party shipping providers once the order has been dispatched.

Customers are responsible for providing accurate delivery information.

If a package is returned due to incorrect information or repeated failed delivery attempts, additional shipping fees may apply.

6. Returns & Exchanges

We want you to love your order.

Eligible Returns/Exchanges

Items may be eligible for exchange or return if:

  • The request is made within the announced return/exchange period.

  • The item is unused, unworn, unwashed, and in original condition.

  • Original tags and packaging are intact.

Non-Returnable Items

The following items may not be returned unless defective:

  • Accessories

  • Discounted or sale items

  • Customized or altered products

  • Items showing signs of wear or damage caused by misuse

For hygiene and fairness reasons, Nadra reserves the right to refuse returned items that do not meet the conditions above.

7. Sizing & Fit

Customers are responsible for reviewing size charts before purchasing.

Sizing recommendations are provided as guidance only and may vary depending on body shape, fabric, and styling preferences.

If you need help choosing a size, our support team will do its best to assist you.

8. Intellectual Property

All content on Nadra.me including:

  • Logos

  • Branding

  • Product names

  • Designs

  • Graphics

  • Text

  • Photography

  • Videos

  • Website design

is the property of Nadra and protected under applicable intellectual property laws.

You may not:

  • Copy

  • Reproduce

  • Resell

  • Modify

  • Distribute

  • Use commercially

without written permission from Nadra.

Basically: admire it, wear it, don’t clone it.

9. User Conduct

You agree not to:

  • Use the website fraudulently

  • Attempt unauthorized access to systems

  • Upload malicious code

  • Abuse customer support staff

  • Submit false claims or payment disputes dishonestly

  • Use Nadra content for commercial purposes without permission

We reserve the right to suspend or refuse service where misuse or suspicious activity is detected.

10. Order Refusal & Cancellation

Nadra reserves the right to refuse, limit, or cancel orders at our discretion, including cases involving:

  • Suspected fraud

  • Reseller activity

  • Pricing or stock errors

  • Abusive behavior

  • Incomplete customer information

If payment was already processed, eligible refunds will be issued accordingly.

11. Limitation of Liability

To the maximum extent permitted by law, Nadra shall not be liable for:

  • Indirect or incidental damages

  • Delays outside our control

  • Temporary website downtime

  • Losses caused by misuse of products

  • Third-party shipping issues

Our total liability relating to any order shall not exceed the amount paid for that order.

12. Privacy

Your use of Nadra is also governed by our Privacy Policy.

We respect your personal information and work to protect it responsibly.

13. Third-Party Services

Certain services on our website may rely on third-party providers such as:

  • Payment gateways

  • Shipping companies

  • Analytics tools

  • Social media integrations

Nadra is not responsible for the policies or actions of third-party services.

14. Changes to These Terms

We may update these Terms & Conditions periodically.

Updated versions become effective immediately upon posting on the website.

Continued use of Nadra after updates means you accept the revised Terms.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.

Any disputes shall fall under the jurisdiction of the competent Egyptian courts.

16. Contact Us

For questions, support, returns, or complaints, please contact us through:

Email: nadra@nadra.me

Or through our official social media channels listed on the website.

17. Final Note

Nadra was built around the idea that elegance should feel effortless, timeless, and accessible.

Thank you for supporting a growing Egyptian brand.
We genuinely appreciate every order, message, repost, recommendation, and kind word.

Even the “where’s my order?” messages. Mostly.